What it is for
A recipe is a ready-made automation for your business. You answer up to 5 questions, test it, and turn it on. You don’t need to build blocks. It appears if the agency enabled the Flows module for the organization.Who can use it
Only people who edit flows turn on recipes: the Owner and Admins. Other roles see the screen with the notice “Only people who edit flows can turn on recipes.” and “Ask an account admin.”Where to click
In Flows, Recipes tab. You can filter by goal (Scheduling, Sales, After-sales, Relationship, Groups, Billing, Other), by Niche, and by Channel, or search in Search recipe….Step by step
1
Choose the recipe
Each card shows what it does, the message preview, and how many businesses already use it. Click See the recipe or Use this recipe.
2
Answer the questions
Choose which inbox to send from and fill in what the recipe asks for. The message preview appears with sample data.
3
If it's Official WhatsApp, choose the template
If the customer hasn’t talked to you in the last 24 h, the approved template you choose under Choose the template is sent. Or use Turn on anyway, only for people who talked to me in the last 24 h.
4
Turn it on
Click Turn on. If you want to check first, use See the design.
What happens next
““recipe name” is on” appears, along with the See in My flows button. The recipe becomes a regular flow: you can open it in the Flow Editor and adjust it. If you want to start without a recipe, use Start from scratch.Common errors
- This recipe uses X. The module isn’t enabled. Use Ask the agency.
- Connect an inbox to use recipes. Message recipes need a connected channel. Use Connect an inbox.
- This inbox needs an approved template. Outside 24 h, Official WhatsApp only sends a template approved by Meta. Use Send a template for approval.
- This recipe needs the X contact field. Use Create the field and fill it in on contacts; without it, the flow won’t run.
- Refer and earn is off. That step stays as “Not sent” until you turn the program on. Use Turn on Refer and earn or Turn on anyway.
- Without a Google profile, the review request is skipped. Connect the profile in Reputation.
- Add your mobile number in Profile to receive the test. Message shown by the Test with me button; if the screen shows that testing is under maintenance, it is not available.
- Choose which inbox to send from. The inbox is missing.
- Check the highlighted answers. Some answer is incomplete.
- This recipe is no longer available. / Recipes not available yet. Try again later.
- Nothing was created. Try again in a moment. General failure; nothing was turned on.