What it is for
Every agency needs a plan to use the portal. On this screen you compare the Supporter Plan and the Conventional Plan and sign up for one of them. Both unlock the portal and unlimited organizations.Who can do it
Only the agency Owner subscribes to the Supporter Plan. For the Conventional Plan, the screen does not say who can do it; if the purchase does not go through, ask the Owner.Where to click
After you confirm the sign-up email, the portal opens the Choose the agency’s plan screen. If you left it, open the address/plano/escolher in the portal.
What changes between the two plans
The Supporter Plan is on sale until December 31, 2026.
Step by step
1
Choose the plan
Select the plan card. On the side, Your choice shows the price and the included instances, and Which one? sums up the difference.
2
Confirm that you understand
Check: “I understand the plan choice is final and I won’t be able to change plans later.”
3
Click to subscribe
The button shows Subscribe to followed by the plan name, or Start followed by the trial days, when the plan has a trial.
4
Confirm in the dialog
Read the question Confirm the … Plan? and click Confirm and subscribe or Confirm and start the trial. To review, use Go back and review.
5
Pay
Payment is made on a secure page. When it is done, the portal is unlocked.
What happens next
If the agency already has a plan, the screen shows The agency is on the … Plan and the See my plan button. The Supporter Plan is covered in Supporter Plan. If you don’t sign up for a plan by November 20, 2026, the dashboard is blocked, and any plan that is up to date unlocks it again (see Deadline and blocking).Common errors
- “Couldn’t load the plans.” Use Try again.
- “Couldn’t confirm the plan. Nothing was charged and no plan was chosen. Try again.”
- “The Supporter Plan is not on sale right now.”
- “This agency can’t subscribe to the Supporter Plan.”
- “Only the agency Owner does this.”
- “Couldn’t open the payment. Try again.”