> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stchat.app/llms.txt
> Use this file to discover all available pages before exploring further.

# First week: get everything ready in 5 steps

> Follow the Get started checklist: connect WhatsApp, bring in contacts, turn on automatic replies, create a link and answer your first conversation.

## What it is for

The first week is a 5-step checklist that gets the organization ready to serve customers. At the end, WhatsApp replies outside business hours, you have a link to send to a customer and you have already answered your first conversation. You can stop and come back whenever you want: your progress is saved.

## Who can do it

The Owner or an Admin does the checklist. Other people see the notice "The first week is run by the Owner or an Admin" and keep answering conversations as usual. Turning on automatic replies and creating the link are also only for the Owner and Admin.

## Where to click

The Owner's invitation takes you straight to the checklist (`/comecar`). Afterward, the **Get everything ready** card on Home shows the current step and the **Do it now** button. In the **Help** menu, the **First steps** item shows how many steps are done and, if you hid the card, **Show on Home again** brings it back.

## Step by step

**1. Connect WhatsApp**

On the welcome screen, click **Start with WhatsApp**. On the company phone, open WhatsApp, tap **Linked devices** and point the camera at the code that appears. If the code expires, click **Generate another code**. Prefer the official one? Use **Connect with the Official WhatsApp**. If the organization does not have a WhatsApp yet, the screen warns you and offers to talk to the agency; the other steps stay available. Details in [How to connect WhatsApp by QR code](https://docs.stchat.app/en/subcontas/conectar-whatsapp-por-qr.md).

**2. Bring in your contacts**

Choose **CSV file** (a list with name and phone), **I'm coming from another system** or **Quero que a agência traga para mim**.  If you prefer, click **Skip: your contacts arrive through WhatsApp**. While the import is running, the screen shows "Your contacts are arriving" and you can move on.

**3. Turn on automatic replies**

Check the **Business hours** (Monday to Friday, Saturday and Sunday; each day can be **Closed**), read the **Welcome** and **After hours** texts and see **What the client sees**. Click **Turn on both**. This creates two automations that are turned on: Welcome and After hours.

**4. Create your first link**

Choose **Booking link**, **Pix payment link** or **Business card** and click **Create and send to me**. The link arrives on your WhatsApp. The business card has **Download PDF to print**. The payment link needs the payments account to be connected. Use **Skip** if you do not want to now.

**5. Answer your first conversation**

Ask someone to send "hi" to the company's WhatsApp. The conversation appears on the screen; click **Open and reply**. If there is no conversation yet, use **Copy the wa.me link**.

## What happens next

* Each completed step gets a check mark; the screen shows "X of 5 done". **Do it later** leaves the step for another time.
* At the end, the next steps stay on Home, such as **Invite the team**.
* The card on Home becomes **Your first week** on days 1 to 7 and **Your first 30 days** from day 8 to 30, with the steps that the module and the person's role allow. **Hide for now** hides the card only for you; **Show again** brings it back. When everything is done, the card becomes "Done!" and disappears the next day.

## Common errors

* **The code expired before it was scanned**: generate another one and point the camera at it within 1 minute.
* **Connect WhatsApp before turning on automatic replies.**
* **Check the hours: opening must be before closing.**
* **Only the Owner and Admins turn on automatic replies.**
* **This feature is not turned on for this account.**: the module for the chosen link is turned off. See [How to enable modules](https://docs.stchat.app/en/agencias/liberar-modulos.md).
* **Add your mobile number to your profile to receive the link.**
* **Enter an amount of R\$ 1.00 or more.**: appears on the payment link.

## Next step

* [How to connect WhatsApp by QR code](https://docs.stchat.app/en/subcontas/conectar-whatsapp-por-qr.md)
* [Organization settings](https://docs.stchat.app/en/subcontas/ajustes-da-organizacao.md)
* [Reply to conversations](https://docs.stchat.app/en/subcontas/responder-conversas.md)


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